Terms of Service
Welcome to TradeCraft! These Terms of Service govern your use of our website and the services we offer, including our trading and investment courses. By accessing or using our services, you agree to comply with these terms.
TradeCraft provides educational content related to trading and investment. Our courses are designed to enhance your knowledge and skills in financial markets. However, please be aware that participation in trading and investment activities involves risks, and past performance does not guarantee future results.
All materials provided by TradeCraft, including courses, videos, and written content, are for informational purposes only and should not be construed as investment advice. We recommend consulting with a qualified financial advisor before making any investment decisions.
Intellectual property rights regarding the content provided on our platform are owned by TradeCraft or our licensors. You may not reproduce, distribute, or create derivative works from our materials without our express written permission. Unauthorized use of our content may violate copyright, trademark, and other laws.
By enrolling in our courses, you agree to provide accurate and complete information during the registration process. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account. TradeCraft will not be liable for any loss or damage arising from your failure to comply with these obligations.
TradeCraft reserves the right to modify or discontinue any aspect of our services at any time without prior notice. We may also update these Terms of Service periodically to reflect changes in our practices or applicable laws. Continued use of our services following any changes constitutes acceptance of those changes.
We value your privacy and are committed to protecting your personal information. Please review our Privacy Policy to understand how we collect, use, and safeguard your data while you use our website. Your use of our services implies your consent to our data practices outlined in the Privacy Policy.
If you have any questions or concerns regarding these Terms of Service, please contact us at [email protected] or call us at +41 22 418 92 00. We are located at Av. des Tilleuls 19, 1203 Genève, Switzerland, and we welcome your inquiries.
In the event of a dispute arising from these Terms of Service, you agree to resolve the issue through mediation or arbitration, rather than through court proceedings. This helps to ensure a streamlined and efficient resolution process.
Thank you for choosing TradeCraft. We are excited to support your journey in trading and investment education and look forward to helping you achieve your financial goals.
Terms of Return
At TradeCraft, we believe in empowering our students with the best trading and investment education. We understand that sometimes things don’t go as planned, which is why we have established a clear and fair return policy for our courses. This policy is designed to ensure that you have a positive learning experience while maintaining transparency in our offerings.
All course purchases made through our website are eligible for a return within 30 days of the purchase date. If you find that the course does not meet your expectations or if you encounter any issues, we encourage you to reach out to us. Our goal is to support you in your learning journey, and we take your feedback seriously.
To initiate a return, please contact our customer service team at [email protected] or call us at +41 22 418 92 00. Be sure to provide your order details and the reason for the return. Our team will review your request and guide you through the return process promptly.
Once your return request is approved, you will be required to provide proof of purchase. This can be in the form of an order confirmation email or receipt. After we receive your request and verify your purchase, we will process your return and issue a full refund to your original payment method.
Please note that refunds will only be issued for courses that have not been accessed or started. If you have already begun a course, we may not be able to provide a full refund. We recommend that you take advantage of our course previews and descriptions to ensure that you are making the right choice before committing to a purchase.
We strive to maintain the highest standards in our course offerings. If you feel that a course did not deliver on its promises or if you encountered any technical issues, we encourage you to share your experience with us. Your feedback is invaluable in helping us improve our programs and services.
TradeCraft is committed to creating a community of informed and successful traders. Thus, we offer various resources and support to our students. If you have any questions about our courses or need assistance, please do not hesitate to reach out. Our customer service team is here to help you navigate your educational journey.
After the 30-day return period has expired, we will not be able to offer refunds or exchanges. We encourage you to review the course material and engage with our community to ensure that you are satisfied with your purchase before the return window closes.
For any further inquiries or clarifications regarding our return policy, feel free to contact us directly. We are here to assist you and ensure that your experience with TradeCraft is both rewarding and fulfilling. Thank you for choosing TradeCraft for your trading and investment education.
Our office is located at Av. des Tilleuls 19, 1203 Genève, Switzerland. We welcome you to visit us for any discussions or inquiries regarding our courses. We are dedicated to helping you succeed in your trading endeavors.